We’ve got a lot to be proud of at EXAIR. Over 32 years of experience in providing superior engineered compressed air products for demanding applications worldwide. A 19 year track record (we can only claim 19 years because it’s when we started keeping track) of over 99.9% on-time shipments. 35 Industry Awards (and counting) for new product excellence.
The thing I want to brag on today is…well, me. OK; not just me, but the whole Engineering staff at EXAIR. See, in addition to knowing the ins & outs of 192 pages of compressed air products and accessories in our catalog, EXAIR Application Engineers are well-versed in the situations where our products will…and won’t provide a successful solution.
Sometimes, a user is looking for something different. Same principle of operation, functionality, method, etc., but in a different size. Or shape. Or material of construction. And that’s where the Design Engineers come in…we’ll work together to determine the best way to apply all those years of experience and successful track record and solve your application. And usually, pretty darn quickly.
Case in point: I had the pleasure of discussing an application requiring a special Super Air Knife yesterday afternoon with a caller. Seems they had a tight spot that they needed to fit the Air Knife into, and saw that we had made a special flat Super Air Knife:
This design goes back about 16 years, and has been No, at times, for other applications as the need arises. Because of the large variety of these simulations, we’re probably already pretty close to the next simulation. I realized this was the case when, within 5 minutes of submitting my request to Design Engineering, the office printer (which sits next to my desk) started up, and one of our Design Engineers was on his way over to retrieve the print…of an approval drawing for my caller. Not to swell any heads around here (past our current level of well-deserved swagger, that is,) but this was just about the same amount of time that it took the caller to communicate the requirements to me, and for me to transcribe them into my inter-departmental request.
There’s always a first time for everything…and we look forward to each one of them. If you need help with a compressed air solution, give us a call.
Russ Bowman
Application Engineer
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Filed under: Air Knife, Compressed Air, Compressed Air Optimization, Customer Service Tagged: Accessories, air blowing, air curtain, air curtains, Air Knife, air knife blower, air knifes, Air Knives, blow off, compressed air, compressed air efficiency, compressed air knife, compressed air nozzle, compressed air product applications, compressed air products, custom product, custom products, customer service, exair, exair air knife, exair super air knife, FAQ, flat nozzle, Frequently Asked Questions, industrial air blowers, Knowledge Base, manufacturing, RRBowman, special product, special products, super air knife
